HOW CAN I MAKE AN ORDER?
- Select the item you are interested in from the navigation menu or enter the name of the item you are interested in the search bar.
- Choose the model you like, specify the size and click the "Add to basket".
- Go to the shopping cart by clicking on the icon in the upper right corner of the screen. Check the items you have selected and click "Proceed to Checkout".
- Log in to your account or enter your email address to place your order as a guest.
- Enter the address, select the method of delivery and payment.
WHERE CAN I FIND THE INFORMATION ABOUT SIZES?
Click the "Size Chart" button on the item page of interest to compare size grids. If you need further assistance, please contact our customer service.
WHAT CAN I DO IF THE ITEM IS NOT AVAILABLE?
Please don't hesitate to contact our customer service, our managers will help you to make a pre-order.
HOW CAN I PAY FOR MY ORDER?
We accept payments by card: Visa, MasterCard, МИР Card. All orders are shipped 100% prepaid.
WHAT WILL BE THE PRICE FOR SHIPPING?
Shipping cost depends on your country. Detailed information about cost and delivery time can be found here.
CAN I CANCEL MY ORDER OR MAKE SOME CHANGES?
Yes, the order can be changed or canceled until the parcel is ready for shipment. To make this please contact our customer service.
CAN I RETURN MY ORDER?
Yes, you can make a return. The information about returns you can found here.
CAN I EXCHANGE MY ORDER?
To exchange the order, please make a return and place a new order.
WHEN WILL I RECEIVE MY REFUND?
If the item meets the return conditions, then we will refund the money in the same way that you paid for the order. Depending on your bank or payment service, the amount will be credited to your account within 14 business days after the boutique confirms the refund. Please note that we do not refund shipping costs.